Location:
Objective of the practice:
Increase options for low carbon mobility and transport; analyse and implement an integrated, territorial approach for the delivery of SGI across ten test areas in five Alpine countries.
Subtopics of the practice:
Accessibility, Quality of Services, Territorial Integration, Digitalization, Sustainability
Geographical scope of the practice:
Alpine Region
Short summary of the practice:
INTESI promotes an integrated approach to delivering SGI (Services of General Interests) in the Alpine region, enhancing accessibility and quality of services through collaboration across sectors.
Detailed information on the practice:
The primary goal of INTESI is to analyse the feasibility of delivering SGI via an integrated approach across ten test areas in five Alpine countries, focusing on sectors such as telecommunications, transport, health, and education. The idea originated from the need to address fragmented service delivery and enhance cooperation among different service providers. Success is measured through key performance indicators (KPIs) such as service accessibility, quality ratings from users, and comparative GIS mapping. Achievements include improved accessibility metrics, with preliminary results indicating significant disparities in service access, particularly in remote areas. The practice fosters long-term sustainability by emphasizing digital solutions and efficient resource allocation. Its unique aspect lies in its collaborative model involving multiple stakeholders across different regions.
Resources needed:
Total eligible costs: 1.938.639 EUR. ERDF grants: 1.501.473 EUR
Results achieved:
INTESI is considered a good practice due to measurable outcomes, including enhanced accessibility of SGI for over 70% of residents in several test areas. GIS maps and statistical analyses illustrate improvements in service availability, with benchmarks indicating a 30% increase in service access over three years.
Potential for learning:
INTESI offers valuable lessons for other regions, particularly in how to effectively integrate service delivery across sectors and enhance accessibility in remote areas, making them more attractive to live in. Its collaborative framework can inspire similar projects globally, emphasizing stakeholder engagement and data-driven decision-making. The use of qualitative interviews has provided insights into community needs, highlighting the importance of local input in service design. This approach can be adapted to different contexts, making it relevant for various regions facing similar challenges in service provision.
Further information:
Keywords:
Services of General Interest, Integrated Approach, Accessibility, Alpine Region, Digitalization, Territorial Cohesion, Health and social services, ICT and digital society, Rural and peripheral development, Transport and mobility.
