Location:
Objective of the practice:
The project’s objective is to stimulate regional innovation chains through developing or improving e-Government services provided by local and regional authorities.
Subtopics of the practice:
Virtual infrastructures, digitalisation, innovation, business models, public authorities, research
Geographical scope of the practice:
Europe
Short summary of the practice:
BETTER offers an innovative approach to a crucial priority for the EU: encourage Public Authorities (PA) to develop Regional Innovation Strategies in which eGovernment solutions can stimulate Regional Innovation chains (as well as improving their services).
Detailed information on the practice:
The primary goal of BETTER is to enhance regional innovation chains by integrating eGovernment solutions within PA. This aims to improve public services while fostering local innovation. The idea originated from the need for PA in the EU to develop Regional Innovation Strategies that leverage eGovernment to address challenges in service delivery and cost efficiency. Success is measured through the number of innovative eGovernment instruments developed, improvements in governance, increased societal impact from innovation outcomes, and the effective implementation of regional action plans. Tracking participation in thematic events and workshops also contributes to assessing progress. Since its implementation, BETTER has achieved significant outcomes, including the development of at least three innovative eGovernment tools, enhanced capacity building among PA, and the identification of best practices through collaborative workshops. These initiatives have strengthened local innovation capabilities. The practice contributes to long-term sustainability by embedding innovative eGovernment solutions into PA, ensuring ongoing service improvement and cost savings. This fosters a culture of innovation that can adapt to future challenges. BETTER has a unique holistic approach, linking eGovernment with regional innovation chains, and emphasizing collaboration across public, private, and community sectors. This integrated model encourages a win-win situation where improved public services drive local innovation.
Resources needed:
€1,285,000.00
Results achieved:
The project developed 5 Regional Action Plans containing regional policy instruments oriented at innovation in public administration. Moreover, it developed innovative eGovernment instruments through a concerted effort. They elaborated different digital services and processes, integrating local initiatives with smart regional strategy.
Potential for learning:
The BETTER initiative offers several valuable aspects for other regions to consider. By linking eGovernment with regional innovation chains, BETTER enhances public services while driving local economic growth, serving as a model for modernization. Additionally, BETTER focuses on capacity building within public authorities, ensuring sustainable implementation of innovative solutions, which is beneficial for regions enhancing administrative capabilities. The development of innovative eGovernment instruments and best practices provides concrete examples that other regions can adapt. Furthermore, BETTER’s commitment to embedding innovations in public administration ensures lasting improvements. By prioritizing community benefits, it aligns with trends toward socially responsible governance, making it a relevant model for enhancing civic engagement. Overall, BETTER serves as a compelling framework for regional innovation that other areas can learn from.
Further information:
https://www.interregeurope.eu/better
Keywords:
Research and innovation, public authorities, digitalisation, public services, regional plans
