Location:
Objective of the practice:
Easing the access of the citizens to the local services and opportunities.
Subtopics of the practice:
Community, public services, health, accessibility, participation, digitalisation
Geographical scope of the practice:
City Lodi
Short summary of the practice:
It is a web platform where citizens, operators and companies can learn about the network of services and opportunities in the territory of Lodigiano. Inside you can find information about services, job offers, training courses and leisure opportunities.
Detailed information on the practice:
The primary goal of the Bacheca Digitale is to create an accessible digital platform that connects citizens with essential welfare services across 61 municipalities in the Lodi areas. It aims to streamline communication between public entities and the Third Sector, fostering a cohesive local welfare system. The idea originated from the urgent need to enhance communication among diverse municipalities, which often faced challenges in sharing resources and information. The Ufficio di Piano, responsible for analysing local needs, identified this gap, particularly evident during the Covid-19 Pandemic, and initiated the project as part of a broader strategy to improve social welfare. Success is measured through indicators such as the number of visits to the platform and user engagement metrics. The platform has facilitated direct access to crucial services related to housing, employment, food, and training, significantly impacting community engagement. Its unique feature lies in its user-friendly design, allowing citizens to easily navigate through resources using keywords and geolocation. In terms of long-term sustainability, Bacheca Digitale fosters ongoing collaboration between public entities and local organizations, ensuring that the platform remains relevant and continuously updated. Its innovative approach lies in transforming traditional community bulletin boards into a dynamic, digital resource that enhances accessibility and information sharing across a fragmented region.
Resources needed:
Results achieved:
33.000 visualisations of the Lodi Office website between January and June 2023; 2000 accesses to the platform itself at the same time frame; around 60 different organisations’ contributions; 61 municipalities involved.
Potential for learning:
The digital noticeboard is an extremely simple tool to develop and spread among the citizens. It allows public bodies and the Third Sector to build together a strategy of territorial welfare. This example can be useful to build a database for welfare services because it’s easy to replicate and to find for the users. Moreover, it is very intuitive: there is a map nut also the list of the different services and opportunities available so you can double filter by place and type of activity. It covers a broad scope of services that are not only focused on basic needs, but also leisure and free time. This makes it a great tool also for the strengthening of the social networks at the local level, as well as useful for the individual citizen.
Further information:
Keywords:
Accessibility, digitalisation, territorial welfare, public services
