Location:
Objective of the practice:
This mobile and virtual “future center” offers a variety of services related to the topic of digitalization in healthcare and social services. The future center conducts consultations, training sessions, informational events, and serves as a platform for the exchange of various stakeholders.
Subtopics of the practice:
Geographical scope of the practice:
Germany
Short summary of the practice:
The “pulsnetz MuTiG” project, funded by the Federal Ministry of Labour and Social Affairs and the European Union through the European Social Fund Plus (ESF Plus), offers digitalization support to small and medium-sized enterprises in the healthcare and social sectors. It provides consulting, training, and information on topics like digital strategies, AI, process management, and emerging technologies such as robotics and VR/AR. The project also features a technology database and fosters collaboration among stakeholders.
Detailed information on the practice:
Pulsnetz advises organizations in the social sector, primarily small and medium-sized enterprises (SMEs), regarding ideas and initiatives for digitalization. This involves continuous support throughout the entire process, from the current situation analysis within the organization, through initial approaches to digitalization, to the development of specific digitalization strategies. The consulting services cover topics such as telematic infrastructure, digitalization strategies, change management, process management, artificial intelligence, and other related topics. In addition, Pulsnetz offers training sessions specifically for leaders and employees in the healthcare and social services sectors. These sessions provide both fundamental skills in handling digital technologies and address specific requirements and questions from the participants. Furthermore, Pulsnetz offers a wide range of information on various topics related to digitalization. These include areas such as robotics, voice control, and VR/AR. The website also features a technology database with over 500 entries, showcasing a variety of interesting technologies in the context of the digitalization of the social economy.
Resources needed:
The project is funded under the “Future Centers” program by the Federal Ministry of Labour and Social Affairs and the European Union through the European Social Fund Plus (ESF Plus).
Results achieved:
The project is currently ongoing and regularly publishes success stories, which typically arise from interactions with organizations in the healthcare and social sectors or their employees. The project can be considered a good practice, as its offerings enhance the digital competence of employees in the social and healthcare sectors while also serving as a knowledge hub for new digital technologies.
Potential for learning:
This project can provide Apollo with some valuable insights. On one hand, it can serve as a database for existing digital technologies, offering a good and up-to-date overview. On the other hand, the interactions with organizations in the social and healthcare sectors and the corresponding press releases from project partners provide insights into the practical needs and demands in the field.
Further information:
https://mutig.pulsnetz.de/
Keywords:
Digitalization, healthcare, social services
